Privacy Policy

Last updated: 2026-04-30

This privacy policy explains how Bats and Wildlife Services Inc. (operating as "Bats and Wildlife," the "Service," "we," "us," or "our") collects, uses, and protects personal information in compliance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

Information we collect

When you submit a quote request through our website, we collect: your name, phone number, email address (optional), home/service address, and a description of your situation.

How we use your information

We use this information solely to respond to your quote request, schedule service, and follow up. We do not sell, rent, or share your personal information with third parties for marketing purposes. The contact form on our contact page is the primary channel; phone and email are also used for direct customer communication.

Data retention

We retain customer information for as long as necessary to provide service and fulfill warranty obligations under our Lifetime Warranty terms. The warranty is transferable to new homeowners with no expiration date, so historical job records are preserved for that purpose.

Cookies

Our website uses minimal cookies for analytics. We do not use advertising cookies.

Your rights

You have the right to access, correct, or delete the personal information we hold about you. Contact us to exercise these rights, or read our About page for more on the company.

Contact

Bats and Wildlife Services Inc.
Service area: Grey Bruce Simcoe & Huron Area, Ontario, Canada
Phone: (519) 904-2727
Email: [email protected]